Returns & Exchanges

At Rockymounts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn fashion items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your unworn items with original tags attached into the original shipping box or a similar durable mailer.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.